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If you're looking for an answer or assistance, or want to contact us for any reason, all the information you need is right here.
If you need to leave a message, we'll contact you within one business day. We're here to serve you Monday through Friday, 8 a.m. to 5 p.m. CST.
AbleNet offers a 30-day money back guarantee if our products do not meet your needs or expectations. Products must be in new condition to honor this service. Please call AbleNet customer service at (800) 322-0956 (then press '4') for details on our return policy.
AbleNet offers a lifetime limited warranty on Big Red®, Jelly Bean®, Specs®, and String Switches. AbleNet offers a one-year limited warranty on all other AbleNet
manufactured products; other manufacturer's products carry manufacturer's warranty.
All AbleNet manufactured products are warranted against defects in materials
and manufacturing for one full year from the date of purchase. If documentation
identifying the date of purchase is not supplied, the warranty period will be
determined as one year from the date of manufacture stamped inside the product.
All products under warranty are repaired free of charge. Products no longer
covered by warranty may be repaired for a nominal fee. All repairs are warranted
for 90-days.
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Before returning or sending in a product for repair, please contact AbleNet technical support representative at (800) 322-0956 (then press '3') for the Return Authorization Number (RA#) and repair charge, if applicable.
To have a product repaired please include the following with your product:
- Name and phone number
- RA#
- Return shipping address
- Brief description of issue (why the product is being returned)
- Documentation that shows the purchase date (i.e., copy of packing slip, purchase order, or copy of invoice)
- Check, money order, or purchase order for the amount of the repair charge
AbleNet, Inc.
Attn: Repair - Ref: (your RA#)
2808 Fairview Avenue N
Roseville, MN 55113
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